CCI has diverse professional skills that sets in digital models based on emerging technologies e.g. internet of things, social, mobility, big data, cloud, autonomous systems, data sciences, etc.CCI’s strengths is the use of digital systems (E-Freight Suite), most acknowledged shipping software which processes the entire data right from the cargo leaving the exporters warehouse till the importers delivery thus reducing manpower and ensuring timely updates to the customers without any further loss of time. The approach is created keeping in view the end consumer and how the consumer’s behavior is changing in the face of disruptions taking place in the market as is now experienced due to the COVID 19 pandemic as well.In a recent development with IT, CCI has moved one step ahead and introduced excellence complimented with virtual intelligence to ease out on shipment updations to customers 24×7, anywhere, everywhere with just click of a button – A whats app Chatbot.